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For more than 20 years, SUNRISE Resorts and Cruises has been raising the standards of hospitality, mounting for the utmost luxury and exceptional service through creating a dynamic nature of continuous improvements, up-to-date developments, and contemporary renovations. SUNRISE currently owns and manages 20 resorts in unrivaled spots and 7 cruises in the ancient cities of Luxor and Aswan.
With an ideal selection of locations, our properties are perfectly scattered among the finest spots in Egypt’s top coastal cities and Zanzibar, ones that our guests would gladly set their hearts on whether they’re seeking an unwinding adults-only escape or a family vivid getaway.
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At SUNRISE, exceeding expectations is our creed, and we take pride in curating bespoke experiences that cater to the unique desires of every discerning traveler, leaving an everlasting mark on them.
To be the epitome of excellence in the world of hospitality. We aspire to redefine opulence and sophistication, setting new standards that inspire awe and admiration through impeccable service and an unwavering commitment to our guests.
Our philosophy circulates around three core pillars; Quality, Safety & Hygiene and Environmental Responsibility. We take pride in implementing those key points in our every aspect and we strongly believe these are the main concrete of hospitality excellence and eminence.
We have our own dedicated Department of Quality that attentively overlooks all our resorts and cruise ships. In addition to regular guest reviews, the department conducts a monthly control which involves monitoring, guest interviews and mystery guest visits as well as other quality control inspections. Moreover, we provide regular training programs for our employees in order to meet a high level of personalized service.
SUNRISE Resorts and Cruises is working in close cooperation with Cristal Middle East - an international company with extensive experience in the field of hygiene in accordance with the strict system of food safety (HACCP) - to provide our guests with a safe environment for the most enjoyable vacation.
We believe that our responsibility extends beyond our properties and to the society as a whole. This is why we have taken steps to reduce waste and use energy more efficiently to save the environment. We have been working with Travel Life, a worldwide active agency engaged in environmental monitoring and certification in the hospitality industry, to ensure the best possible implementation of the environmentally friendly techniques and policies. Our environmental policy, respect for local culture, energy efficiency, water conservation and use of local products are the key points in the management process.